Delete Your Account and Data
You can delete your SongLark account and its data at any time. Deletion is permanent and cannot be undone.
Delete in the App
- Open SongLark and sign in.
- Go to the Profile tab.
- Tap Delete account near the bottom of the screen.
- Read the warning, then tap Delete permanently.
Your account is deleted straight away. The app signs you out and clears your progress from that device.
Delete Without the App
If you no longer have the app, email us at egan.labs@gmail.com with:
- Subject: Data Deletion Request
- The email address of the Google account you signed in with
We delete the account within 24–48 hours and send a confirmation email when it is done.
What Gets Deleted
- Your account: your name, email address and Google sign-in link
- Your display name, so you no longer appear on the leaderboard
- Your progress: bird call mastery, completed lessons, XP and streak history
- Any feedback you sent from the app
- Your Course access and any Course access requests you made
- Your sign-in sessions on every device
- Your early-access signup, if you joined the early-access list with the same email address
What Is Kept, and for How Long
- Database backups. Our database provider keeps a restore history for up to 30 days. Deleted data can stay in that history until it expires, and then it is gone. We do not restore deleted accounts.
- Server logs. Our logs record failed sign-in attempts with the browser type, not your account. They are kept for up to 7 days.
- Your email to us. If you asked for deletion by email, we keep that email as a record of the request.
- Website analytics. Visits to the website are counted separately and are not linked to your account. See our Privacy Policy.
If you joined the early-access list with a different email address, or only joined the list, email us and we will remove that address.